What Makes a Solar Installation Company Great?
When you first decide to dip your toe into the pool of solar possibilities, it can sometimes end up feeling more like being Alice in Wonderland falling down the rabbit hole. Opting to install solar on your home is a big decision with a lot of different factors to consider, and the final choice needs to be informed.
But how do you know what you need to know? The first step is determining what solar installation companies are a good fit for your project, so you can avoid the headaches of choosing a suboptimal installer. Here’s a quick breakdown of things to look for when you’re choosing who to get quotes from:
Operate Locally With a History of Service
Choosing a large national company for your solar install might seem like the right choice, but it’s often the small, local companies that have the higher customer ratings. Bottom line, local solar installers care more about the work they do because their reputation and entire business longevity relies so heavily on the reviews and satisfaction of their customers. Plus, when you choose a local company, you’re more likely to get the products and equipment that are best suited to your specific location and environment. Choosing local solar installation companies is the best option for you because it ensures better customer service, and it’s the best option for your community because you’re feeding back into your local economy.
Install Systems Using In-House Crews Instead of Subcontractors
Tying into the above, it’s not uncommon for larger companies to subcontract your solar installation out to crews that aren’t employees of that specific company. When you choose a full-service solar provider, like Robco, every aspect of your project from the initial proposal to that last panel being installed is done by company employees. When these steps are carried out by individuals who are directly employed by the company, there is a much higher level of accountability and motivation to get the project done right. Additionally, full-service companies tend to complete projects more efficiently than companies operating with subcontractors. The end result? A much smoother process for you.
Hold a C-2 or C-2G Nevada Contractors License (without disciplinary action)
This seems like a no-brainer, but sometimes companies without a valid license lure customers in with lower prices. A licensed contractor should display their license number prominently, especially on business cards and other deliverables. Always look up a contractor’s license and check for any complaints or disciplinary action. Check out this guide from the NV Contractors Board that walks you through the process of verifying a contractor’s license and outlines the protections provided by hiring a licensed contractor.
Positive Reviews From Previous Customers
There’s no better indicator of a company’s credibility than the reviews of previous customers. Check several review platforms and look for patterns in the reviews, positive and negative. Yelp, Google Reviews, Nextdoor, Best Company, and the Better Business Bureau are great places to start. Plus, if you have friends or neighbors with solar, don’t be afraid to reach out and ask them about their experience!
Technical Expertise to Service and Repair Systems
Solar panels have no moving parts, which means they’re much less likely to break or need frequent maintenance. However, even the highest quality system needs to be serviced now and again. So, when you’re narrowing down your list, be sure to look for the solar installation companies that offer workmanship warranties and have the capabilities to service the system. Robco’s roots are planted in electric work, and the electrical division remains a large part of the company still today. As a result, Robco is one of the only providers in Las Vegas that can service not only their own systems but also systems installed by other companies.
Value An Informed Sell More Than a Quick One
Nobody likes a pushy salesperson. But beyond just the unpleasantness of the situation, a pushy solar salesperson often keeps you from having all your questions answered and feeling like you really understand what’s going on. Robco values educating those interested in solar more than we value making a lot of quick sales. Our solar consultants are highly trained and passionate about what they do, and they embody the phrase solar built on trust. Even if you decide not to move forward with us as your solar installation company, we can guarantee that you’ll leave your no-obligation consultation feeling more confident about all things solar.
Now that you know what to look for in solar installation companies, we hope you feel just a little less overwhelmed. Still have questions? Reach out, we’re always here to help. Ready to compare some quotes? Check out our worksheet here that will help you make sure you’re comparing apples to apples.
We look forward to having the opportunity help you on your way to years of sunny savings.